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Customer Service

Contact Information

Below is the mailing address for Builtmore Productions. This address can be used to send in mail orders or any other correspondence. All checks should be made out to Builtmore Productions, Inc.

Builtmore Productions, Inc.
P.O. Box One
Santa Monica, CA 90406-0001
USA

Telephone:  (310) 458-6360
Fax:  (310) 943-1617

Mail Orders

Our online ordering system accepts credit cards only. If you wish to pay by check or money order, you can send in your order by mail. To do this, use our online shopping cart and order form. On the order form choose the payment option "Check or Money Order". When you submit the form, you will see a confirmation page displaying all information about the order. Print out that page and mail it along with your payment to the mailing address above.

All orders are filled within 24 hours of receiving/processing.

Return Merchandise Policy

If any tape arrives damaged or defective, return it within 14 days and it will be replaced.

Return Check Policy

Returned checks will be charged the amount of the check plus the a Returned Check fee of $25.00 as according to the laws of the state of California.

Prices

The price for each video tape or DVD is $ including shipping and handling (except "Trapped in Amber" which is $40). Additional shipping charges apply for the following:

U.S. Priority Mail $2.00
Canadian Air Mail $2.00
Overseas/International $5.00
California Orders (includes sales tax) $5.00


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